Wednesday, April 7, 2010

USER EXPERIENCE

The following is a short narrative of user experience in Unity Village...


72 Year old man –

Gunther wheeled himself out of the elevator into the lounge hallway and smiled at a young girl who was reading on the built in bench. He paused for a moment and looked out the windows and breathed an easy sigh of slight relief. Noticing the clouds breaking apart and the sun starting to come through, he knew today was going to be a good day. He turned and continued around the hallway and headed to the fitness studio for his disabled aerobics class. Upon arriving at the fitness studio doors, Gunther was greeted by Amanda, the aerobics instructor.

42 Year old woman –

“Hi Gunther, glad to see you could make it today!” said Amanda. At 42 years old, and in the best shape of her life, Amanda was thrilled to get her job as the aerobics instructor in the brand new Unity Village building. She was new to the area and didn’t know many people in town. Having found this job opening online, she drew comfort from being able to work in the building full of diversity. The overwhelming sense of community that existed at Unity Village made her feel at home immediately. As Gunther moved over to his usual place in the room, Amanda asked, “Did you see my daughter on your way in?”

6 Year old girl –

Just then the door to the fitness studio burst open and the little girl from the lounge earlier came running in and yelling, “Mommy, can we get ice cream later!?” “Oh, maybe if you’re a good girl,” said Amanda as she ran her fingers through her daughter’s pig tails. “Gunther, this is my daughter Izzy,” said Amanda. “She’s so cute said!” said Gunther. Izzy smiled at him as she asked, “What’s your favorite color?” At that moment Gunther smiled and said “Blue of course!” Then he thought to himself, “Wow I honestly can’t remember the last time someone asked me that.” He paused and then realized how much he loved his new life at the Unity Village. The pace affected him like a cool breeze, a breath of fresh air, and at that moment the title of the building made perfect sense.

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